Comments on: Samsung Faces Class Action Lawsuit Over Defective Ice Makers

By: Jennifer Loth

Jennifer Loth — Wed, 13 Mar 2024 16:55:41 +0000

We have model: Model: RF23R6201SG/AA. We have been having problems with the ice maker and had a repairman come out and fix it in 6/22. It has stopped making ice again. Samsung states this refrigerator is not part of the recall and will not repair the ice maker. I’d like to be added to the lawsuit.

By: Camille Rivera Del Valle

Camille Rivera Del Valle — Mon, 20 Nov 2023 15:43:59 +0000

I bought a Samsung Rf265beae fridge in 8/14/2020 and I’ have the extended warranty and I’m having issues since 06/22, I have water damage in my wood floors since then, My fridge still licking and no parts available yet to fixed. I want to be added in the Lawsuit.

By: A. Dunbar

A. Dunbar — Wed, 25 Oct 2023 18:22:06 +0000

In reply to Patricia Charles. I also would like to be included on this recall/lawsuit. I paid way to much for an ice maker that is going is its 3 time something wrong with the ice maker and now I have to pay for the repairs and my refrigerator is less than 3 years old.

By: Edward Ortan

Edward Ortan — Sat, 08 Jul 2023 19:25:07 +0000

In reply to Rohit Gupta. We have the model RF25HMEDBSR/AA. Started having problems with the ice maker and the door soon after purchasing it. A repairman came out and fixed the door and (fixed at) the ice maker. It worked for a while then frozen up again. Consulted with utube and started de-icing as instructed and after doing that for about 2 years, it has now stopped working altogether. Please add us to the lawsuit.

By: Rohit Gupta

Rohit Gupta — Wed, 21 Jun 2023 15:21:20 +0000

I have the model RF28K9070SRIAA causing issues since I purchased it. Apparently did not know about the lawsuit. Would like to know if anyone got the settlement with Samsung? is Samsung offering a replacement of refund?

By: Stephanie McDaniel

Stephanie McDaniel — Wed, 10 May 2023 16:37:33 +0000

I would like to be included in the Class Action lawsuit against Samsung . We have a model #RF28N9780SR, manufactured May 2018 and purchased in July 2018. The ice maker constantly freezes up and stops making ice. We are constantly having to defrost the entire unit in order to get it to make ice again.

By: Kassie Anger

Kassie Anger — Mon, 10 Apr 2023 13:27:51 +0000

I would also like to be included into the lawsuit. I bought my fridge in 2021 and my ice maker has quit making ice. Well it decides when it wants to make ice. I will go days without it making ice. I try resetting, unplugging the fridge, replacing filter, everything while even calling an expert. I would like help. I even have the smart things app and do the self diagnosis on it and it just says that everything is working fine. My Model number is RF28R7201SR/AA

By: David B. Walsh

David B. Walsh — Sun, 09 Apr 2023 23:30:08 +0000

I would also like to be included in the lawsuit. My Samsung fridge model # RF265BEAESR/AA was purchased at Home Depot, Nov. 2017. We paid $295 for the 5 year protection plan, and was happy we did as the ice maker kept freezing so A &E Factory service sent the repair man out and he could not fix the ice maker 4 times ( we asked for a different repairman which we did not get) before replacing the entire ice unit in Oct. & Nov of 2021. He continually forced the new unit to fit in the fridge, also replaced the mother board in the back of the fridge and replaced the broken french door assy (to hold the camera and seal the door when closed) which spoiled our food because the door would not seal correctly and leaked cold air. Now, not even 16 months later ( and of course the warranty is no longer in force) the ice maker leaks water into the fridge and the ice doesn’t stay frozen. Even though we only paid the $295 for the extended warranty ( $0 for the repairs), I would much rather have a fridge, like the older ones, which lasted much much longer without problems.

By: Elizabeth Liu

Elizabeth Liu — Wed, 29 Mar 2023 16:31:46 +0000

I also would like to be included in this claim. I purchased TWO of these refrigerators from Costco, Rf23J9011SR/AA. I have tried to get them to help with the issues for the past year and a half maybe more. I had not been made aware of the class action lawsuit but I am sure as a supplier they must have known. Non stop and exactly the same issues on both. Ice maker freezes and is non functional. Purchased in 2017. Also the shelving has split and separated. I don’t know how that even happens. Kenmore, my previous fridge lasted 20+ years . This is a poor design and quality is lacking.

By: Rebecca Carusone

Rebecca Carusone — Thu, 16 Feb 2023 14:02:38 +0000

I would like to be included as we have had nothing but problems since day one. Needing to take blow dryer out to defrost build up many times, until it finally dies, we just replaced yesterday, pay $500 to fix. NOt cool for not an old fridge.